A BIG THANK YOU
"I'll start with a big thank you.  Since I would be unable to personally look at the car I was interested in, I contacted you to do it for me.  Imagine my surprise to see in an email that the inspection was scheduled for the day after the online auction was to close.  A quick call to your office not only confirmed this, but let me know that the seller insisted on that delay.  I suspect that you saved me quite a bit of money and aggravation.  I should add that your telephone representative was courteous and helpful.  Even though you didn't actually inspect anything for me, I believe that you have a terrific service.  So I'll end with another thank you!." - Peter K. , Clearfield, PA